Delete your ConvertPilot account and data

This page explains how to request deletion of your ConvertPilot account, operated by Dude Lemon LLC, and the personal data associated with it.

How to request deletion

Go to https://dudelemon.com/contact.
Select ConvertPilot as the app.
Write that you want your account and associated data removed. Please send the request from, or include, the email address tied to your ConvertPilot account so we can verify it is you.

What data is deleted

Once your request is verified, we permanently delete the personal data tied to your ConvertPilot account, including:

Your account profile and login email
Your workspace and business settings
Conversations and messages stored in your inbox
Contacts and leads captured for your account
Knowledge, training content, and rules you added for the AI
Mobile push-notification registrations for your devices

What may be kept, and for how long

We retain a limited set of records only where we are required to by law or for legitimate accounting and fraud-prevention purposes:

Billing and transaction records, kept only for the period required by tax and accounting regulations, then deleted.
Data held in encrypted backups, which is purged on a rolling schedule (within 30 days) as backups age out.

How long deletion takes

We complete verified deletion requests within 30 days. We will confirm by email once your data has been removed.